Opkok's Terms & Conditions — Fully in Bengali

1 General Overview & Eligibility

Welcome to opkok. These Terms and Conditions ("Terms") form a legal agreement between opkok and its users. By accessing the opkok website or app, you automatically agree to be bound by these Terms.

Opkok is an online gaming platform offering slots, Live Casino, Sports Betting, and fish games to users in Bangladesh. The platform operates legally and holds a license from the applicable international regulatory authority.

These Terms and Conditions are provided in English for the convenience of all users in Bangladesh. In the event of any discrepancy with another language version, the English version shall be considered authoritative.

2 Account Registration & Usage

An active account is required to play on the opkok platform. You must provide accurate and complete information at the time of registration. opkok reserves the right to terminate any account created using false information.

• Each individual only One Account per person. Multiple accounts are strictly prohibited.
• Mobile number verification via OTP is mandatory during registration.
• Keep your password confidential. Sharing account access with any third party is strictly prohibited.
• The account holder is solely responsible for all activity on their account.
• After registration, you may be required to complete KYC (Know Your Customer) verification.
• Accounts may not be sold or transferred to a third party.

To update any information provided during registration, please contact our customer support team. Identity documents may be required to process changes to personal details.

3 Age Verification & Eligibility

You must be at least 18 years old to register on opkok. You will be required to confirm your age at registration and, if requested, verify it with a national ID or passport.

• Opkok may request age verification documents at any time in cases of suspected non-compliance.
• Failure to verify age will result in a temporary account suspension.
• If an account is opened in the name of a minor, all deposited funds will be forfeited.

4 Deposit & Withdrawal Policy

Opkok supports deposits and withdrawals via Bangladesh's major mobile banking services — bKash, Nagad, and Rocket. All financial transactions are secured with SSL encryption.

• Minimum deposit: BDT 200
• Minimum withdrawal: BDT 500
• Withdrawals are typically processed within 5–30 minutes.
• The account used for deposits must be the same account used for withdrawals.
• Withdrawals may be held if bonus wagering requirements have not been met.
• Opkok reserves the right to suspend withdrawals on suspicious transactions until verification is complete.
• Currency conversion or payments through third parties are not accepted.

5 Bonuses & Promotional Offers

Opkok offers a variety of bonuses and promotional offers for its members. Each bonus comes with its own terms and conditions, which must be read before acceptance.

• Welcome bonus: Up to 150% bonus on your first deposit. Wagering requirement: ×15.
• Reload Bonus: Special offers for regular members every week.
• Cashback: A fixed percentage of weekly losses returned to your account.
• Referral Bonus: Refer a friend and you both get rewarded.
• VIP Bonus: Higher-tier members enjoy exclusive benefits.

Your main funds cannot be withdrawn before the bonus wagering requirement is fulfilled. Any attempt to abuse bonuses or collect them through multiple accounts will result in forfeiture of all bonuses and winnings, and the account will be closed.

6 Gaming Policy & Fair Play

All games on opkok are powered by internationally certified Random Number Generator (RNG) technology, ensuring every outcome is completely fair and random. No game result is predetermined.

• The RTP (Return to Player) rate for each game is published on the game information page.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• The dealer's decision in live games is final.
• If you lose connection during a game, your game state will be saved.
• Official results are considered final for all Sports Betting outcomes.

Opkok never interferes with game outcomes. The use of third-party software or bots is strictly prohibited, and any account found engaging in such activity will be suspended immediately.

7 Prohibited Activities

The following activities are strictly prohibited on opkok:

• Creating or operating multiple accounts.
• Accessing or attempting to hack another user's account.
• Depositing via money laundering or illegal funds.
• Attempting to abuse bonuses or exploit the system (Bonus Abuse / Arbitrage).
• Use of automated software, bots, or scripts.
• Attempting to exploit security vulnerabilities in the platform.
• Threatening or harassing other members.
• Registering under a false identity or committing fraud.

8 Account Suspension & Closure

Opkok reserves the right to temporarily suspend or permanently close any account, for any reason, without prior notice. Accounts are typically closed for the following reasons:

• Violation of terms and conditions.
• Fraudulent or suspicious activity.
• KYC verification failed.
• At your own request (self-exclusion).
• Directives from regulatory authorities.

Before an account is closed, you will have the opportunity to withdraw any valid balance (excluding bonuses), unless fraud has been established. You may also request account closure at any time by contacting support.

9 Privacy & Data Protection

Opkok takes the protection of your personal information very seriously. Data collected during registration is used solely for service delivery, identity verification, and compliance with legal obligations.

• Your data is never sold to third parties.
• Information may only be shared with regulatory authorities when required by law.
• Payment information is always encrypted and is never stored.

For more details, visit our Privacy Policy View page.

10 Responsible Gaming

Opkok believes gaming should be entertainment, not an addiction. That's why responsible gaming is our top priority. The platform offers several self-control features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session limit: Decide how long you want to play each day.
• Self-exclusion: Request a temporary account suspension for a set period.
• Reality Check: Set reminders to take regular breaks.

If you are experiencing a gambling problem, please contact our support team. For more information, Responsible Play View page.

11 Terms & Conditions Updates

Opkok reserves the right to modify these Terms, in whole or in part, at any time. Users will be notified of significant changes via their registered mobile number or in-app notifications.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

12 Contact & Dispute Resolution

For any questions or complaints regarding these Terms, please contact our 24/7 support team. We review every complaint with care and aim to respond within 48 hours.

In the event of a dispute, we will first attempt to reach an amicable resolution through our support team. If unresolved, the matter will be referred to the regulatory authority that licenses the platform.